IS YOUR COMMUNITY A NOPEC MEMBER?
If so, you may already be enrolled!
All eligible residential and small business accounts within a NOPEC member community are automatically enrolled into NOPEC’s Standard Program option and do not need to take any further action to receive exclusive member pricing. This makes it easy and convenient for you to take advantage of being a member of your community's aggregation.
Top Reasons to Choose NOPEC
- Competitive Natural Gas and Electric Rates with Plenty of Pricing Options to Choose From
- No Tricky Contracts & Flexibility to Move Between Rate Plans without Fees
- No Early Termination Fees, Change Your Mind at Any Time
- Access to 24/7 Customer Support
- Supports Renewable Energy Development with 100% Renewable Content Electric Options
- Energy Saving Tips & Resources to Help You Save Even More
- Programming that Supports Local Communities and Small Businesses
- Peace of Mind: NOPEC has over 20 Years Experience as an Energy Aggregation and is Trusted by 240+ Ohio Communities.
NOPEC is NOT an extra charge on your utility bill.
Utility bills are split into two costs, the supply charge and the transmission fee. NOPEC uses its bulk purchasing power to negotiate lower supply rates. This shows up on your bill as the supply charge and covers the cost of the energy that you used. The transmission fees come from your utility for delivering the energy to your home or business.
It's Easy to Enroll with NOPEC
Eligible residents that live in a NOPEC community are automatically enrolled in the aggregation. If you are with another energy supplier but would like to receive the many benefits that NOPEC provides, call to find out about enrolling today.
Once enrolled, you may receive a letter from your utility company confirming that you’ve made the change. Your energy services will not be disrupted in any way when making the switch, and there are no extra steps required on your end – how easy is that?
For Monthly Variable Rates or Fixed Term Rates, Call to Enroll Today!
NOPEC also offers monthly variable rate natural gas and electric programs, 12- and 24-month fixed term programs, and even electric options backed by Renewable Energy Credits (RECs) for 100% of the energy used. Call today to enroll in one of these options.
FREQUENTLY ASKED QUESTIONS
The letter you received is an enrollment letter and includes details about the aggregation program and rate options available to you. It also includes a form to opt out of NOPEC's program if desired. You'll receive this enrollment letter every three years for electric accounts and every two years for natural gas.
You have two options: do nothing and let NOPEC negotiate competitive electric and/or natural gas rates exclusively for you or opt out. If you choose not to stay enrolled with NOPEC, then just return the opt-out form included with your enrollment letter to opt out of the program. But there are plenty of reasons to stay!
Check with your current supplier to determine any early termination fees that may be a part of your contract with them. If you decide to leave before the end date of your contract, you may be subject to those fees. Then call NOPEC at 855.667.3201 to get enrollment information.
As a NOPEC customer, you pay for the electricity or natural gas supply that you use. There are no additional fees. NOPEC receives no public funds, and its member communities are not charged any dues or fees. NOPEC’s administrative expenses, such as the cost of the opt-out mailings, staffing, and programs, are paid by fees from the energy suppliers.
When a community joins NOPEC, all eligible accounts within that community are automatically enrolled as a part of the aggregation program, unless a resident chooses to opt out by returning the opt-out form enclosed with their enrollment letter. This makes it easy and convenient for you to take advantage of being a member of your community's aggregation.
Contact our Customer Care Center at 855-667-3201 (855-NOPEC-01) to find out about budget billing.
If you received an enrollment letter in the mail, you can return the included opt-out form to opt out of the aggregation program. If you have questions, you can also call our Customer Care Center at 855-667-3201 (855-NOPEC-01).
There are several reasons why some customers may not have received an opt-out notice:
- Customers may have previously signed a notice from the utility that prohibits them from releasing a customer’s information to independent suppliers.
- Customers may be under contract with another supplier and are not eligible.
- Customers may have been inadvertently excluded from the database acquired from the utility.
- Customers also may be ineligible because they are on a Percentage of Income Payment Plan (PIPP) or Home Energy Assistance Program (HEAP) or are not current in a payment plan with the utility.
Customers who did not receive a notice and want to join NOPEC should call 855-667-3201 (855-NOPEC01).
