Good news! If your community is a NOPEC member, you may already be enrolled
All eligible residential and small business accounts within a NOPEC member community are automatically enrolled in NOPEC's natural gas and/or electric aggregation program. Unless you choose to opt out, you'll receive utility rates negotiated specifically for NOPEC customers. Click here to see if you live in a NOPEC member community.
If you are new to NOPEC, you may receive a letter from your utility company confirming that NOPEC is your energy supplier. There is nothing you need to do, and there will be no disruption of your service. Your utility company will continue to deliver your gas and/or electricity.
If you're currently with another supplier but would like to join the NOPEC program, click here
How to Enroll with NOPEC
- Eligible residents that live in a NOPEC community are automatically enrolled in the aggregation. If you are with another energy supplier but would like to receive the many benefits that NOPEC provides, call to find out about enrolling today.
Call 855-667-3201 to Enroll - Once enrolled, you may receive a letter from your utility company confirming that you’ve made the change. Your energy services will not be disrupted in anyway when making the switch, and there are no extra steps on your end required – how easy is that?
- Congratulations, you're enrolled in utility savings!
- Look for NOPEC savings on your bill.
NOPEC is NOT an extra charge on your utility bill
Utility bills are split into two costs, the supply charge and the transmission fee. NOPEC uses its bulk purchasing power to negotiate lower supply rates. This shows up on your bill as the supply charge and covers the cost of the energy that you used. The transmission fees come from your utility for delivering the energy to your home or business.
8 Reasons to Enroll
With other electric and gas suppliers to choose from, you may be asking, why should I enroll with NOPEC?
Well, for starters, you may already be enrolled if you live in a NOPEC community. However, customers that live in a NOPEC community are not required to continue to use NOPEC as their supplier. To date, that means that over 950,000 customers in 240 communities within 19 Ohio counties are voluntarily choosing NOPEC as their aggregator.
If you are not currently a NOPEC customer and would like to enroll, or are wondering why you should stay enrolled, here are the 8 reasons why residents stay NOPEC customers.
As an aggregator, we provide:
- Competitively Priced Natural Gas and Electric Rates Because We Buy in Bulk to Help Lower Your Bills
- No Tricky Contracts and 24/7 Customer Service
- Community Grants, Event Sponsorships, and Funding Programs
- Energy Saving Tips, Articles, and Home Maintenance Reminders
- Commercial Property Energy Efficiency Financing
- Plenty of Pricing Options to Choose From
- Do Not Knock Program to Prevent Unwanted Door-to-Door Solicitors
- Energy Connection Newsletter with Energy Tips and a Chance to Win Energy Efficient Prizes
Enroll Now!
You should check with your current supplier to determine any early termination fees that may be a part of your contract with them. If you decide to leave before the end date of your contract you may be subject to those fees. Then call NOPEC at 855.667.3201 to get enrollment information.
As a NOPEC customer, you pay for the electricity or natural gas supply that you use. There are no additional fees. NOPEC receives no public funds, and its member communities are not charged any dues or fees. The chair and members of the Board of Directors serve without compensation. NOPEC’s administrative expenses, such as the cost of the opt-out mailings, staffing, and expenses, are paid by fees from the energy suppliers. The budget is approved once a year by the General Assembly.
The terms and conditions can be found on the back of your enrollment letter.
When a community joins NOPEC, all eligible accounts within that community are automatically enrolled as a part of the aggregation program, unless a resident chooses to opt-out by returning the opt-out form enclosed with their enrollment letter.
Contact our customer care line at 855-667-3201 (855-NOPEC-01) to find out about budget billing.
If you received an enrollment letter in the mail, you can return the included opt-out form to opt-out of the aggregation program. If you have questions, you can also call our customer care line at 855-667-3201 (855-NOPEC-01).
There are several reasons why some customers may not have received an opt-out notice:
- Customers may have previously signed a notice from the utility that prohibits them from releasing a customer’s information to independent suppliers.
- Customers may be under contract with another supplier and are not eligible.
- Customers may have been inadvertently excluded from the database acquired from the utility.
- Customers also may be ineligible because they are on a Percentage of Income Payment Plan (PIPP)or are not current in a payment plan with the utility. Customers who did not receive a notice and want to join NOPEC should call 855-667-3201 (855-NOPEC01).
The NOPEC Opt Out Letter
What is the letter?
The letter you received is referred to as an enrollment letter and includes a form to opt-out of NOPEC's services if desired. You'll receive this enrollment letter every 3 years for electric accounts and every 2 years for natural gas.
Why are you receiving this letter?
Because you're a part of a NOPEC community. When a community joins NOPEC, all eligible accounts within that community are automatically enrolled as a part of the energy aggregation program. To opt-out, a resident must return the opt-out form enclosed with their enrollment letter.
What should you do with this letter?
You have two options: do nothing and let NOPEC negotiate lower electric rates and gas rates exclusively for your community, or, opt-out. If you choose not to stay enrolled with NOPEC, then just return the opt-out form included with your enrollment letter to opt-out of the program, but there's plenty of reasons to stay!
How do I opt out?
If you choose to opt out of NOPEC, just return the opt-out form included with your enrollment letter to opt-out of the program, but there's plenty of reasons to stay! Detailed information will be provided on the letter you receive.
